Frequently Asked Questions (FAQs)

What specific exterior cleaning services do you offer?

We provide various exterior cleaning services, including pressure washing, soft washing, deck staining, and fence staining to enhance your property’s curb appeal.

Are you licensed and insured?

Yes, we are fully licensed and insured. Our professional credentials ensure quality workmanship and peace of mind for all our customers.

Do you use eco-friendly cleaning solutions?

We prioritize eco-friendly cleaning solutions that are safe for your family, pets, and landscaping while effectively removing dirt, mold, and grime.

What areas do you serve?

Our services cover a wide range of locations throughout the Charlotte, NC region. Please contact us directly to confirm availability in your specific area.

How is pricing determined for your services?

Pricing varies based on several factors, including the size of your property, the specific services required, and the job’s complexity. Contact us for a detailed, free estimate tailored to your needs.

Can I receive a free estimate?

Absolutely! We provide free, no-obligation estimates. Reach out to schedule your consultation today.

What is your scheduling availability like?

We strive to accommodate your schedule with flexible appointment options. Contact us to discuss your preferred service dates and times.

Do you have customer testimonials or reviews?

Yes, we have numerous satisfied customers. Visit our testimonials page for reviews and feedback about our exceptional exterior cleaning services.

What type of equipment do you use?

We utilize professional-grade equipment specifically designed for efficient, thorough, and safe exterior cleaning, ensuring exceptional results every time.

How do you handle cleaning delicate surfaces?

For delicate surfaces like siding, roofs, and decks, we use a soft washing technique that cleans thoroughly without causing damage, maintaining the integrity and appearance of your property.

What preparations should I make before your visit?

Before service, please ensure outdoor furniture, decorations, and vehicles are moved away from the areas scheduled for cleaning. Additionally, keep pets safely secured indoors.

Do you offer ongoing maintenance plans?

Yes, we provide convenient maintenance plans tailored to your property needs, helping you maintain cleanliness and curb appeal year-round.

What is your customer satisfaction policy?

Your satisfaction is our top priority. If you have concerns or are not fully satisfied, we will work promptly to resolve any issues and ensure you’re happy with the results.

How long does a typical service take?

The duration of each service varies depending on the size and scope of the project. Generally, most residential projects can be completed within a day. We provide more precise timeframes during your initial consultation.

Do you service both residential and commercial properties?

Yes, we proudly offer comprehensive exterior cleaning solutions for both residential and commercial properties, catering to a diverse range of needs.